Help Center
How can we help you stay connected today?
Getting Started
•What is an eSIM?
An eSIM (embedded SIM) is a digital SIM card built directly into your smartphone or tablet. It allows you to activate a cellular connectivity plan instantly without having to insert a physical plastic nano-SIM card.
•Which phones are compatible with Nallvex eSIM?
Most modern smartphones support eSIM, including iPhone XR, XS, 11, 12, 13, 14, 15, and 16 models, Samsung Galaxy S20 through S25 series, and Google Pixel 3 through 9. You can verify your exact device on our Compatibility page.
•Can I keep my original phone number for WhatsApp and calls?
Yes! Your physical SIM can remain active for receiving SMS verification codes and regular phone calls, while Nallvex eSIM handles high-speed mobile data. Your WhatsApp, Telegram, and apps continue working seamlessly on your existing number.
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